Terms and conditions.

Please arrive on time for class! We wan’t to make it a great experience for everyone, so we can’t wait for you, sorry! Doors will lock strictly 1 minute after the class start time. If you’ve never been to the studio before, please plan your route/arrive early with enough time to spare.

Cancellation Policy

Classes

If you cancel up to 4 hours before a class begins, you will receive a credit back to your account. If you cancel within 4 hours before class begins, you will be classed as a late cancel, and you will not be refunded or re-credited.

No shows will be automatically charged £5.

Online classes
Cancel at anytime- you will be re-credited/ refunded.

Events/Workshops/Courses

All Events, workshops and courses are non-refundable or transferable. Please double check your dates before booking.

For courses, booking is for all course sessions, individual classes cannot be transferred or re-credited.

Non-refundable or transferable.

Waiting List

When a class is fully booked, you have an option of being added to the waiting list.

You will be notified by email and text message no later than one hour before class starts. Waitlists are handled in the same manner as regular bookings, so if you sign up for the waitlist, you take full responsibility for making the class on time. These are non-refundable and non-transferable.

Please remove yourself from the waiting list if you do not wish to come to the class anymore!

Memberships and Packages

If you are a monthly member, you will be billed on the same day every month from your first registration date.

If you are a monthly member, we require 30 days notice of your cancellation.

The Durham Yoga Studio may change the price of this membership under the prior agreement with 30 days notice.

In the event of a National Lockdown, studio credits and packages can be transferred to online packages.

Age Restrictions

Participants must be 18 or over to join studio classes.